Refund policy

Return Policy

At Good Store Official, we want you to shop with confidence.

  • Returns are accepted within 7 days of receiving your order.
  • Items must be unused, unworn, unwashed, and returned in their original condition with all tags and packaging intact.
  • For hygiene reasons, we reserve the right to decline returns that show signs of use or damage.
  • Customers are responsible for the return shipping costs.
  • Once we receive and inspect the returned item, we will process your refund or exchange (if applicable).
  • NOTE : For hygiene reasons, panties and briefs, are not eligible for return unless they are faulty or incorrect.

To request a return, please contact us with your order number before sending the item back.

Thank you for shopping with us!