Refund policy
Return Policy
At Good Store Official, we want you to shop with confidence.
- Returns are accepted within 7 days of receiving your order.
- Items must be unused, unworn, unwashed, and returned in their original condition with all tags and packaging intact.
- For hygiene reasons, we reserve the right to decline returns that show signs of use or damage.
- Customers are responsible for the return shipping costs.
- Once we receive and inspect the returned item, we will process your refund or exchange (if applicable).
- NOTE : For hygiene reasons, panties and briefs, are not eligible for return unless they are faulty or incorrect.
To request a return, please contact us with your order number before sending the item back.
Thank you for shopping with us!